Contact us
We usually reply within 24 hours. You can also email us at smartpdfconvert@gmail.com.
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Please do not send your documents by email. Our tools work on your own device so you never need to share files with us.
How we can help fastest
- A tool does not work as expected? Tell us the tool name, what you pressed and what happened – for example the message you saw. The phone or computer and browser you use (such as Android with Chrome or iPhone with Safari) helps us a lot.
- Idea for a new tool or option? Many of our tools were added because visitors asked for them. Describe what you want to do and in which format.
- Business and partnership questions – write to us by email with a short introduction.
Before you write
- Most questions are answered in the FAQ on each tool page.
- Password-protected PDFs: you need the password to open or unlock them – we cannot recover forgotten passwords.
- Scanned documents need OCR before their text can be edited, translated or converted to Word.